You can return undamaged, unused and complete goods within 30 days. Your legal right of withdrawal remains regardless of this.

How can I return something

(1) Register your return via email to stating the item name, the quantity, your invoice number and the reason for return.  

(2) You will receive a stamped return label for returns from Germany.  

For returns from all other countries, we unfortunately do not offer free returns. In this case, please stamp the item sufficiently and address it to the following address: 

höfats GmbH 
Miesenbacher Str. 49 
87471 Durach 

(3) Hand in the package to the shipping service provider DHL or GLS. 
After receiving the return, the purchase price will be refunded to you within the statutory period of 14 days via the payment method used for the order.